FAQs

We’re a not-for-profit organization dedicated to making medical and mobility equipment more accessible and affordable. Through donated items and volunteer support, we help individuals and families improve their independence and quality of life.

Below you’ll find answers to common questions about how we operate, who we serve, what equipment we offer, and how you can donate, purchase, or support our mission.

Yes. We receive no government funding or support and rely on donations from the community to support our mission.

Yes. After covering operating costs, surplus funds are donated to other not-for-profit organizations that serve our communities.

Yes.

No. We are a regular retail store open to the public Wednesday to Friday from 9:00am to 2:00pm and Sunday from 9:00am to 11:30am.

We connect individuals and families in need with donated medical equipment and supplies to improve independence, mobility, and quality of life.

Anyone in need of medical equipment who cannot afford or prefers not to pay full price for new equipment.

Yes. All equipment is sold at significantly lower prices than typical retail rates.

We typically carry mobility aids (such as walkers and wheelchairs), bathroom safety equipment, daily living supports, and other donated medical supplies. Inventory changes frequently.

Timing depends on current inventory and availability.

Yes. We gladly accept clean, gently used medical equipment and certain new supplies. Please visit our How You Can Help page or contact us directly for more details.

We do not have our own delivery trucks, however we can recommend reputable delivery companies that offer reasonable pricing for delivery and setup.

Donations should be clean, safe, and in good working condition. We may also accept items that are broken or missing parts so they can be refurbished safely.

You can support us by donating equipment, volunteering your time, making a financial contribution, or simply spreading the word about our mission.